Urban Solar Energy Reviews

Positive Reviews: Urban Solar has received extremely positive reviews from customers, highlighting their superior customer service.

Professional Team: The team is described as professional, efficient, and providing exceptional customer service.

Wide Service Offerings: The company offers a full range of solar services, including battery bank services, grid-tied solar systems, and ground-mounted systems.

Partnerships: Urban Solar has a broad partnership network with trusted names in the solar industry, ensuring homeowners have multiple options for their solar needs.

Financing Options: The company offers low-rate solar loans with flexible terms through partnerships with organizations like Dividend Solar, Renew Financial, and Ygrene Energy Fund.

100% Green and French Energy: The platform provides electricity that is 100% green and produced in France.

Virtual Storage: This feature allows customers to store and de-store their non-auto-consumed electricity unlimitedly, without any additional equipment.

Boost My Surplus: This service allows customers to consume and sell their surplus at the market price. The rate is re-evaluated each month for a fair and remunerative price.

Specialists in Solar Energy: Since 2018, the platform has been specializing in solar energy in France, with a total installed power of 50 MWc in 2023.

Innovative Solutions: The platform optimizes customers' means of production through innovative solutions.

Customer Complaints: There have been 45 customer complaints filed in the last three years, with 11 closed in the last 12 months, indicating some issues with customer service and satisfaction.

Mixed Ratings: While some sources praise the company, others have reported negative experiences, such as poor responsiveness and quality issues.

Limited Geographic Reach: Urban Solar is only available to homes and businesses in Florida, which may limit its appeal to a broader customer base.